October 29, 2018 11:46 am

Video Touts Associated Press Collaboration Tools as a Game Changer

AP Technology Leaders

Technology leaders at the Associated Press discuss how collaboration technology has benefited the news agency’s operations in this video produced by Polycom. The Associated Press collaboration tools were integrated by VCA, which performed all the AV integration for the AP’s new headquarters in New York.

The build-out encompassed a range of conference rooms seating 4-, 6-, 8-, 10- and 12-people, an executive boardroom, scrum room, fishbowl, town hall and café, IPTV displays, work area video walls and Octagon column digital signage. Polycom solutions integrated include a range of RealPresence Group 310 for the smaller conference rooms with Group 500s for the larger conference rooms and boardroom; RealPresence Touch panels for control, EagleEye IV videoconferencing cameras, and RealPresence Trio 8800 conference phones.

Watch the video to learn more about how unified communications with wireless sharing and videoconferencing has changed the game for Associated Press collaboration. The full text is also transcribed below.

Gianluca D’Aniello, SVP, CTO: “In selecting our conferencing technologies, our main driver was ease of access. We wanted people to be independent, so that communication, collaboration could be fostered at the level we needed. For instance, we have scenarios where we need to quickly set up conference calls between the US and London because there is a breaking news event, and we need to exchange quickly information, both through video and audio. The capability to do it extremely quickly from any location in this office and over there is fundamental.”

John Morrissey, Technology Director: “Being able to communicate to any and all of these locations as quickly as possible and accurately and reliably, is a huge need for the news department to be able to get out their information. And not only that but get information back from these locations. In moving in, it was amazing. I walked around the first few days and immediately it was just, [with] some written instructions that we put in the rooms, every room was filled with people using not only the wireless sharing, which was problematic at the old building, and everybody was amazed that it was wireless sharing; that they didn’t have to pass around a cable. And then videoconferencing immediately took off with the news department. Until, you’re walking around here, and it’s just a few weeks later, and there’s videoconferences going on everywhere in practically every room. Today, we’re averaging over 300 meetings a day.”

Amanda Barrett, Nerve Center Director: “When we worked at the old facility, the communication with teams around the globe was spotty at best. At the headquarters, the biggest impact for us with the new tools has been that it’s much easier to work together. The addition of video has really added to our conversation as a global company. For a lot of years, we couldn’t see each other. We would be a voice on the end of the phone. But now, that we can actually see each other, we would have friendships, but it’s made it deeper because you can actually see the person that you’re talking to, you can build connections and get to know the person, which enhances our ability to work together. Polycom is really helping us be more competitive because we’re able to share information more easily, showing examples—like I did in this morning’s meeting—showing examples of the stories that are trending, and people can see what’s happening. So that also spurs action for people. They can see for themselves that a certain story is getting a lot of attention and think about how we can push that story forward, and how it can be better for us as company and be better for our journalism.”

D’Aniello: “Having a unified type of communication, is instrumental for us and really a game changer.”

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